FAQs

/FAQs
FAQs 2017-02-19T21:55:59+00:00

Operating hours are typically: 8 am to 6 pm (Mondays – Fridays) Open no later than 8 am and close no earlier than 6 pm. For more information on centres with extended operating hours, please visit our centres.

Our schools clearly display the relevant government certificates.

You should raise your concerns with your child’s teachers or the centre’s supervisor. Parents are encouraged to work closely with the centre to develop strategies and ways to aid your child’s individual development.

The meals served in the centre should include breakfast, lunch and afternoon tea. The Centre’s weekly menu should be posted on the Parents’ Notice Board for parents’ information.

Fever is usually a symptom of infection. It would be advisable to let the child rest a home and observe him/ her for a day before sending the child to the child care centre. If the fever develops during the day, the centre would require you to pick up your child for proper medical attention.

To safeguard the well-being of other children in the centre, a child who is diagnosed with infectious diseases such as Hand, Foot, Mouth Diseases (HFMD) or Chicken Pox should not be brought to the child care centre until he/she has fully recovered. The child may be permitted to return to the centre upon the expiry of the medical certificate and when the child is well (i.e. no more symptoms of illness). However, if there are still doubts over the child’s condition, the centre may ask parents to bring the child to medical practitioner for further assessment and ask for a certificate of fitness before the child can return to the centre.

It refers to the minimum of staff in charge of a group of children during programme hours based on the children’s ages.

AGE OF CHILDREN (GROUP/ CLASS TYPE) STAFF TO CHILDREN RATIO
Above 18- months- 30 months (Playgroup) 1 : 8
Children attaining 3 years of age in the calendar year when the class commences (Nursery 1) 1 : 12
Children attaining 4 years of age in the calendar year when the class commences (Nursery 2) 1 : 15
Children attaining 5 years of age in the calendar year when the class commences (Kindergarten 1) 1: 20
Children attaining 6years of age in the calendar year when the class commences (Kindergarten 2) 1 : 25